Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10965998
Complaint Overview
Complaint ID: 10965998
Company: Synovus Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Florida
ZIP Code: XXXXX
Date Received: 2024-11-28T12:00:00-05:00
Date Sent to Company: 2024-11-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I authorized a Soft Credit Inquiry during a request for Pre-approval for an Unsecured Credit Card from XXXX Bank. The process stated that the application would have no effect on my XXXX XXXX. I was subsequently Not Approved for the Unsecured Credit Line and it resulted in a Hard Inquiry causing my XXXX XXXX to decrease by XXXX points.
Frequently Asked Questions
What is Complaint #10965998 about?
Complaint #10965998 was filed against Synovus Bank regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-11-28T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.