Checking or savings account -- Problem caused by your funds being low -- Complaint #10965168
Complaint Overview
Complaint ID: 10965168
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem caused by your funds being low
Sub-Issue: Late or other fees
State: California
ZIP Code: 90807
Date Received: 2024-11-27T12:00:00-05:00
Date Sent to Company: 2024-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The dates some I dont have but XX/XX/year> and XX/XX/year> can be a start I do have emails and screenshotsChime is not good so they have a new feature called MyPay so they charge you to use it basically to transfer fast you have to pay {$2.00} but what they dont tell you is that its added to your limit which will be considered false advertisement and manipulation because all the promotional emails for the MyPay feature not was did it say that the instant transfer fee will be added to your limit Also Chime customer service agents and they supervisors are not understanding nor respectful and rude and I do have screenshots of conversations with customer service online as well and to think I use to like chime but now not so much Im not good with lies, manipulation, rip offs, false advertisement and abuse of power Chime not as good as you think customer service way worse than beforefalse advertisement and manipulation just be ready for a chime settlement/ lawsuit because that new feature MyPay is a rip off
Frequently Asked Questions
What is Complaint #10965168 about?
Complaint #10965168 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-11-27T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.