Credit card -- Other features, terms, or problems -- Complaint #10963215
Complaint Overview
Complaint ID: 10963215
Company: Wells Fargo & Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with balance transfer
State: New York
ZIP Code: 10460
Date Received: 2024-11-27T12:00:00-05:00
Date Sent to Company: 2024-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I was scammed by a company saying they charged XXXX for a product which they falsified and charged me XXXX immediately XXXX XXXX notified me and I disbruted the charges the company transfered my money back it should have been placed back on my account they have been pending it for to long and now when I called them they want to pend it longer and have taken this transaction off my online account even though said it pending. They did this before. I don't trust what's happening. I've been with XXXX XXXX bank for almost 25 years when it wasn't XXXX XXXX but this credit card company carrying their name I don't trust very shady.
Frequently Asked Questions
What is Complaint #10963215 about?
Complaint #10963215 was filed against Wells Fargo & Company regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-11-27T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.