Checking or savings account -- Managing an account -- Complaint #10903595
Complaint Overview
Complaint ID: 10903595
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: North Carolina
ZIP Code: 28052
Date Received: 2024-11-21T12:00:00-05:00
Date Sent to Company: 2024-11-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had a {$200.00} hotel hold place on my account on the XXXX. XXXX XXXXXXXX removed the hold on the XXXX. I called current multiple times and was told they did not have the release from the XXXX. I called back to XXXX XXXXXXXX to make sure it was released was assured it was so I called current again still nothing. Call tXXXX XXXXXXXX back to get it in writing that the funds are not a valid charge and were released. I sent this to current and write them again concerning the release of the funds. I did not agree to allow current to hold my funds 31 days after they were released.
Frequently Asked Questions
What is Complaint #10903595 about?
Complaint #10903595 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-21T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.