Debt collection -- Written notification about debt -- Complaint #10878492
Complaint Overview
Complaint ID: 10878492
Company: National Credit Systems,INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Nebraska
ZIP Code: 68164
Date Received: 2024-11-19T12:00:00-05:00
Date Sent to Company: 2024-12-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I moved out of an apartment XX/XX/year>. This was XXXX XXXX XXXX in XXXX XXXX. Upon moving out, I gave them my new address to forward any balance due. My rent was prorated for 4 days and I went to the office to inform property manager I could not access or pay online, and that I didn't want to have a late fee. I was told to " not worry about it '' and that she would send to my new address, which was provided. I did not receive anything by mail, and it was only a few days ago I checked my credit and had a credit hit for a debt collection. I called the XXXX XXXX to ask why this was. I spoke to someone named XXXX XXXX and she said they no longer manage the property as of late XXXX, but she did say that it looked like no one had made an attempt to send me a balance owed, she also stated that this was contestable. She gave me the number of debt collector ( this was the only information given up until this point ). I called the debt collector and asked them to verify when and by what method they attempted to contact me in regards to this matter. These calls were recorded for my records. I was hung up on twice. I called XXXX XXXX XXXX and was referred to XXXX attorney 's office.
Frequently Asked Questions
What is Complaint #10878492 about?
Complaint #10878492 was filed against National Credit Systems,INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2024-11-19T12:00:00-05:00.
How did National Credit Systems,INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against National Credit Systems,INC.?
Yes, visit the National Credit Systems,INC. company profile at readthecomplaint.com/company/national-credit-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.