Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #10878212

Complaint Overview

Complaint ID: 10878212

Company: Solo Funds INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Virtual currency

Issue: Other transaction problem

State: New York

ZIP Code: 11552

Date Received: 2024-11-19T12:00:00-05:00

Date Sent to Company: 2024-11-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/year> I lended solo funds {$560.00} that they agreed their lender would return in 14 days with {$70.00} interest. My money was never returned and I did see any history about the transaction on the site. After reaching out twice to the company they aside an internal error on their end happened resulting in lenders not receiving money but they fixed manually in XXXX I was just over looked. They didnt not give me a time table on my return or provide my with the original contract agreement that gave them access to the {$560.00} from my account

Frequently Asked Questions

What is Complaint #10878212 about?

Complaint #10878212 was filed against Solo Funds INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-11-19T12:00:00-05:00.

How did Solo Funds INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Solo Funds INC.?

Yes, visit the Solo Funds INC. company profile at readthecomplaint.com/company/solo-funds-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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