Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #10874777
Complaint Overview
Complaint ID: 10874777
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Illinois
ZIP Code: 606XX
Date Received: 2024-11-18T12:00:00-05:00
Date Sent to Company: 2024-12-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a job and they're trying to pull my Equifax Credit report but it isn't coming up. I spoke with Equifax about this and they it was because my address wasn't on their system when In asked how to fix that they said someone would be in touch with instructions and they wanted me to pay for a membership Equifax.Com. I don't think that's right I shouldn't have to pay for them report to do thier job .... XXXX XXXX XXXX has the information, and I didn't pay them, why do I have to pay Equifax?????
Frequently Asked Questions
What is Complaint #10874777 about?
Complaint #10874777 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-11-18T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.