Payday loan, title loan, personal loan, or advance loan -- Money was taken from your bank account on the wrong day or for the wrong amount -- Complaint #10874211
Complaint Overview
Complaint ID: 10874211
Company: 2233 Paradise Road LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Money was taken from your bank account on the wrong day or for the wrong amount
State: Texas
ZIP Code: 76513
Date Received: 2024-11-18T12:00:00-05:00
Date Sent to Company: 2024-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, Please let me know when Cash Factory USA plans to release my funds totaling {$1400.00} back to my bank account. I have been waiting since XX/XX/year>2023 for this matter to be resolved and closed. Ive yet to receive any notification that my refund has been processed and sent to me. I would like to know if the refund is being sent by check or ACH/EFT. Please let me know when I have your direct attention to this matter. Its been over a year now that your company has yet to refund my money back to me. I have also seen XXXX responses from this apparent and so called Compliance department that I am assuming runs the operations for this Business. I do not care how long Cash Factory USA wants to drag and ignore the information. I have all the time and patience in the world. Once I receive my money back this matter will be considered resolved by me. Thank you, XXXX XXXX
Frequently Asked Questions
What is Complaint #10874211 about?
Complaint #10874211 was filed against 2233 Paradise Road LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Money was taken from your bank account on the wrong day or for the wrong amount. It was received by the CFPB on 2024-11-18T12:00:00-05:00.
How did 2233 Paradise Road LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against 2233 Paradise Road LLC?
Yes, visit the 2233 Paradise Road LLC company profile at readthecomplaint.com/company/2233-paradise-road-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.