Checking or savings account -- Closing an account -- Complaint #10874117
Complaint Overview
Complaint ID: 10874117
Company: HSBC North America Holdings INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Illinois
ZIP Code: 60053
Date Received: 2024-11-18T12:00:00-05:00
Date Sent to Company: 2024-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The account I opened with HSBC US in XX/XX/2023 was closed without any notice. In the message I received later, they said they could close my account with or without reason, but they After closing my account, I shared the information with other partners that I did not authorize and claimed that my account was closed due to financial crimes. However, I did not violate any account terms or U.S. laws and regulations.. They unilaterally closed my account without facts and reasons, and HSBC USA sent other banks or financial institutions the false information that I had committed a financial crime. This false information caused other banks to refuse to serve me and damage my reputation. became a huge influence.
Frequently Asked Questions
What is Complaint #10874117 about?
Complaint #10874117 was filed against HSBC North America Holdings INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-11-18T12:00:00-05:00.
How did HSBC North America Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against HSBC North America Holdings INC.?
Yes, visit the HSBC North America Holdings INC. company profile at readthecomplaint.com/company/hsbc-north-america-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.