Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #10872706

Complaint Overview

Complaint ID: 10872706

Company: Sigue CORP.

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Money was not available when promised

State: California

ZIP Code: 91733

Date Received: 2024-11-18T12:00:00-05:00

Date Sent to Company: 2024-11-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/year>, I remitted {$1800.00} to Sigue Company, but my family has not received the money yet. My family has the bank statement for XX/XX/year>XXXX to prove that they did not receive the money. I can't contact Sigue Company either. Sigue Company has closed down.

Frequently Asked Questions

What is Complaint #10872706 about?

Complaint #10872706 was filed against Sigue CORP. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2024-11-18T12:00:00-05:00.

How did Sigue CORP. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Sigue CORP.?

Yes, visit the Sigue CORP. company profile at readthecomplaint.com/company/sigue-corp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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