Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10872590
Complaint Overview
Complaint ID: 10872590
Company: Carmax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: South Carolina
ZIP Code: 296XX
Date Received: 2024-11-18T12:00:00-05:00
Date Sent to Company: 2024-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There is inconsistent reporting information on the balance on my credit report with all 3 credit bureaus. I am trying to increase my credit score so I can buy a house, but the information and account balance for my auto loan is not the same on all 3 reports. With one of the the balance is showing {$17.00} and with another its showing {$14000.00}. I thought that my balance was at {$12000.00} at one time. My balance keeps increasing and not being reported correctly. I don't understand how and when this is reported and why there would be different amounts showing for all 3 of the credit bureaus.
Frequently Asked Questions
What is Complaint #10872590 about?
Complaint #10872590 was filed against Carmax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-18T12:00:00-05:00.
How did Carmax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Carmax, INC.?
Yes, visit the Carmax, INC. company profile at readthecomplaint.com/company/carmax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.