Checking or savings account -- Problem caused by your funds being low -- Complaint #10872566

Complaint Overview

Complaint ID: 10872566

Company: M&T Bank Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Sub-Issue: Non-sufficient funds and associated fees

State: Pennsylvania

ZIP Code: 173XX

Date Received: 2024-11-18T12:00:00-05:00

Date Sent to Company: 2024-11-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XX/XX/year> still dealing with it. M & T gave me a provisional credit, took it back, gave it back to me but froze the monies. I was Locked out of account XXXX, no access to online banking, had to visit a branch for them to inform me I was removed from M & T because I was High Risk? Representative stated " maybe you had to much money in a checking account? '' I asked for information on who decided this, what department and representative had No answers, she seemed a bit baffled? I called XXXX number again and again they referred me back to a branch. No one knew anything?

Frequently Asked Questions

What is Complaint #10872566 about?

Complaint #10872566 was filed against M&T Bank Corporation regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-11-18T12:00:00-05:00.

How did M&T Bank Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against M&T Bank Corporation?

Yes, visit the M&T Bank Corporation company profile at readthecomplaint.com/company/m-t-bank-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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