Credit card -- Other features, terms, or problems -- Complaint #10791661
Complaint Overview
Complaint ID: 10791661
Company: Barclays Bank Delaware
Product: Credit card
Sub-Product: Store credit card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Indiana
ZIP Code: 47714
Date Received: 2024-11-13T12:00:00-05:00
Date Sent to Company: 2024-11-13T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a payment of {$320.00} on the XXXX of XX/XX/year> and it came out on the XXXX, they double charged my account totaling {$640.00}. I called today the XXXX and they made it sound like it was my fault. They said they would investigate, but it would take 3-5 buisness days to resolve the issue.
Frequently Asked Questions
What is Complaint #10791661 about?
Complaint #10791661 was filed against Barclays Bank Delaware regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-11-13T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.