Checking or savings account -- Problem caused by your funds being low -- Complaint #10762464
Complaint Overview
Complaint ID: 10762464
Company: Navy Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Florida
ZIP Code: 32539
Date Received: 2024-11-11T12:00:00-05:00
Date Sent to Company: 2024-11-11T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Being XXXX XXXX and always having sufficient funds in my account I would still be charged over draft fees while making purchases. Or when transferring money from other services like XXXX XXXX, XXXX or XXXX Id get a notification it was available to spend while it wasnt. Its happened a countless amount of times through my past XXXX years using navy federal.
Frequently Asked Questions
What is Complaint #10762464 about?
Complaint #10762464 was filed against Navy Federal Credit Union regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-11-11T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.