Checking or savings account -- Problem caused by your funds being low -- Complaint #10750104
Complaint Overview
Complaint ID: 10750104
Company: Navy Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Bounced checks or returned payments
State: Alabama
ZIP Code: 36116
Date Received: 2024-11-10T12:00:00-05:00
Date Sent to Company: 2024-11-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have an account with Navy Federal Credit Union. I signed up for a NO FEE account. With this particular account, if funds were not available- The transaction would be declined period. I have received several NSF fees and debits rendering my account overdrawn. The most recent infraction occurred in XX/XX/year>. I have read the lawsuit against Navy Federal stating these same violations and infractions against the consumers who utilize their services. I can produce and release CFPB access to obtain all of my statements for the account to verify what I am claiming.
Frequently Asked Questions
What is Complaint #10750104 about?
Complaint #10750104 was filed against Navy Federal Credit Union regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-11-10T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.