Credit card -- Other features, terms, or problems -- Complaint #10749990
Complaint Overview
Complaint ID: 10749990
Company: Chime Financial INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with cash advances
State: New Mexico
ZIP Code: 87106
Date Received: 2024-11-10T12:00:00-05:00
Date Sent to Company: 2024-11-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Terms and conditions of XXXX XXXX XXXX XXXX is not being actually made available to Consumers supposed to be {$1000.00} a day actauuly like XXXX a day and three days ive attempted to access XXXX XXXX but function is blocked and not able to acess also Chime has Automatic savings terms and condition and it states that chime will put {$240000.00} in a savings account at there program bank and if you do not agree to terms and Conditions to call us and tell us you dont agree with terms and you may request refund so i did just that and customer service acted like they had no idea about what i was saying. Asked for refund but they had no idea what i was talking about but didnt bother reading their own agreements dont you guys have copies of those terms
Frequently Asked Questions
What is Complaint #10749990 about?
Complaint #10749990 was filed against Chime Financial INC regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-11-10T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.