Credit card -- Problem with a company's investigation into an existing problem -- Complaint #10749779
Complaint Overview
Complaint ID: 10749779
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Virginia
ZIP Code: 23231
Date Received: 2024-11-10T12:00:00-05:00
Date Sent to Company: 2024-11-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Date submitted : XX/XX/XXXX Amount : {$25.00}, XXXX I received a 1099C from Discover Credit Card Services in XXXX. I paid IRS taxes on this credit card charge off and Discover Credit Card Services refuse to delete this account from my Credit Report. I can't be delinquent and have {$25000.00} as an income... very conflicting. Please assist in removing the {$25000.00} off of my Credit Report immediately. Kindest, XXXX XXXX
Frequently Asked Questions
What is Complaint #10749779 about?
Complaint #10749779 was filed against Discover Bank regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-11-10T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.