Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #10744321

Complaint Overview

Complaint ID: 10744321

Company: Revolut Technologies INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Transaction was not authorized

State: Colorado

ZIP Code: 807XX

Date Received: 2024-11-09T12:00:00-05:00

Date Sent to Company: 2024-11-09T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am a customer with Revolut. I filed a dispute after being charged by XXXX on XX/XX/year>. I sent over documents and a summary of the dispute. Revolut began the dispute process. They have insurance to cover unauthorized charges. They do not want to reimburse me or hold XXXX accountable. Revolut nows wants to close my account on XX/XX/year> because of the dispute I filed. This practice is not lawful to apply to banking customers.

Frequently Asked Questions

What is Complaint #10744321 about?

Complaint #10744321 was filed against Revolut Technologies INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-11-09T12:00:00-05:00.

How did Revolut Technologies INC. respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Revolut Technologies INC.?

Yes, visit the Revolut Technologies INC. company profile at readthecomplaint.com/company/revolut-technologies-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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