Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10744241
Complaint Overview
Complaint ID: 10744241
Company: Conn'S, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 756XX
Date Received: 2024-11-09T12:00:00-05:00
Date Sent to Company: 2024-11-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed my initial complaint on XX/XX/year> & have yet to hear anything back regarding this matter, but Conns was quick to send the wrong information to XXXX. On XX/XX/year> I received a notification that my Conns account balance increased by the credit bureau {$440.00}. So, I reach out to Conns via chat and email regarding this matter to see why I they added this to my account and XXXX via chat stated she didn't know and didn't have access to see why. So, I then reach via email to be told they did see this to check back and they would possibly provide me with an answer. So, I reach back out to be ignored and not receive a response when I reached back out. Conns has went bankrupt and is trying to get over on people. I WILL NOT PAY ANOTHER DIME UNTIL MY ACCOUNT IS FIXED PROPERLY. I have called several times and advised them to come pick up the merchandise since they want fix my account and falsely reporting to the credit bureaus. They keep saying since Conns is going out of business they can't come get it.
Frequently Asked Questions
What is Complaint #10744241 about?
Complaint #10744241 was filed against Conn'S, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-09T12:00:00-05:00.
How did Conn'S, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Conn'S, INC.?
Yes, visit the Conn'S, INC. company profile at readthecomplaint.com/company/conn-s-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.