Checking or savings account -- Managing an account -- Complaint #10738371
Complaint Overview
Complaint ID: 10738371
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Louisiana
ZIP Code: 708XX
Date Received: 2024-11-08T12:00:00-05:00
Date Sent to Company: 2024-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On or around XX/XX/XXXX XXXX the XXXX XXXX at Wells Fargo Bank closed and froze all my money, due to a business deposit that came in my business name, which they reasoning was it was a third party deposit meant for another party. I had tried for months and months to prove to that department I was the owner of that business which I was deny countless of times. In the midist of that I became XXXX XXXX homeless lost my car and my kids. I had stuffer alot of pain and hurt as years pass without them giving in I got a email in XXXX of XXXX from Wells Fargo XXXX department informing me that another person was added to my account that had been closed since XXXX. I knew I didnt give anyone other than me to have control over my account. I was unable to even get in the account the only people was able to get in the account was lost prevention at Wells Fargo Bank. Someone in that department added a person on my account without my permission to sign over the XXXX that they had froze 2 years before that email came to me in XX/XX/XXXX. On XX/XX/XXXX I file a complaint with the CFPB after XXXX long years hardship pain and stuffering and a fraud vitiam of this bank the money was release to me, but it dont stop there the money was from a loan that needed to be paid so the money that has release was paid to the lender, due to me losing everything after Wells Fargo held my money for so long the repayments grew bigger and bigger. Before I take legal actions against Wells Fargo for fraud pain and stuffering lost wages I am asking CFPB to settle this with them making a afforder for all I had went thru after they close my account wrongfully for four years held on to money that was much needed my biggest issues that they use and lied like I added a person on my account to move money out the account so the money wasnt able to draw more money. They added the other person on my behalf to make it seems as if the account was unclaim the truth was they closed the account they sent my money to unclaim money I am seeking help with this.
Frequently Asked Questions
What is Complaint #10738371 about?
Complaint #10738371 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-08T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.