Mortgage -- Struggling to pay mortgage -- Complaint #10738037
Complaint Overview
Complaint ID: 10738037
Company: Franklin Credit Management Corporation
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: California
ZIP Code: 94803
Date Received: 2024-11-08T12:00:00-05:00
Date Sent to Company: 2024-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
They gaved us terms that we can not afford, They wanted us to give XXXX right away upon accepting the modification, We do not have this kind of money, and the monthly is XXXX a month as per the approved modification. they never told us that we can reapply again until their response now, Pls help us get a modest modification, we are XXXX and XXXX years of age
Frequently Asked Questions
What is Complaint #10738037 about?
Complaint #10738037 was filed against Franklin Credit Management Corporation regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-11-08T12:00:00-05:00.
How did Franklin Credit Management Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Franklin Credit Management Corporation?
Yes, visit the Franklin Credit Management Corporation company profile at readthecomplaint.com/company/franklin-credit-management-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.