Debt collection -- False statements or representation -- Complaint #10725362
Complaint Overview
Complaint ID: 10725362
Company: Bridgecrest Acceptance Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 75043
Date Received: 2024-11-07T12:00:00-05:00
Date Sent to Company: 2024-11-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Several times via Certified Mail to XXXX and XXXX, I requested the Deficiency Notice, which will include the following information : 1. The amount of the debt before the vehicle was resold. 2. The amount the vehicle was sold for. 3. All credits the borrower is entitled to, such as a refund of unearned interest. 4. All costs related to the repossession and sale of the vehicle. Under Consumer Law, the Lender or third-party collection agency must provide this information to me. The third-party collection agency, Bridgecrest Credit CO , states that the vehicle was resold at auction. However, the information requested is not provided.
Frequently Asked Questions
What is Complaint #10725362 about?
Complaint #10725362 was filed against Bridgecrest Acceptance Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-11-07T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.