Mortgage -- Struggling to pay mortgage -- Complaint #10721781
Complaint Overview
Complaint ID: 10721781
Company: Allied Consumer Assistance
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
State: Pennsylvania
ZIP Code: 195XX
Date Received: 2024-11-06T12:00:00-05:00
Date Sent to Company: 2025-04-15T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a notice in the mail ( XX/XX/year> ) from Allied Consumer Assistance regarding CARES Act-Homeowner Assistance Fund mortgage adjustment program. This company is seeking over XXXX XXXX dollars and a signed contract from me to " prepare '' a " government backed package '' to send to my lender. They state my mortgage interest rate will be reduced by several points, from XXXX to XXXX. Use of covid relief funds will be used to do this... I did not sign the Docu-sign documents as it seemed strange they would promise this drop in interest without my mortgage lender being involved. I call my lender and they have no information regarding the program or the company. I then deep searched the company website and it is bogus .... The domain leads to a XXXX XXXX in a shopping center in California and active in 2024. I live in Pennsylvania so why would a company in California be working on Pa mortgages? Also, further searched this company and the various alias they have listed on there mailer, website, and documents.. Seems they have been praying on consumers ' in the past under HUD housing deception.
Frequently Asked Questions
What is Complaint #10721781 about?
Complaint #10721781 was filed against Allied Consumer Assistance regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-11-06T12:00:00-05:00.
How did Allied Consumer Assistance respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Allied Consumer Assistance?
Yes, visit the Allied Consumer Assistance company profile at readthecomplaint.com/company/allied-consumer-assistance to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.