Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10700325
Complaint Overview
Complaint ID: 10700325
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: California
ZIP Code: 912XX
Date Received: 2024-11-05T12:00:00-05:00
Date Sent to Company: 2024-11-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
HI. This complains is for wrong reporting from Equifax customer service, on XX/XX/year> I did the complains about 2 fraudulent inquiries from XXXX XXXX AND XXXX XXXX XXXXXXXX FROM CFPB complaint number XXXX Equifax removed those inquiries from my report and they did mistake, and they did dispute my old XXXX XXXX open account as a fraudulent application account and reported to XXXX XXXX. After XXXX week I check my credit report my XXXX XXXX account was removed from XXXX XXXX and XXXX XXXX of today the XXXX XXXX reported that account as a close account and they close my old account because of Equifax did wrong dispute to XXXX XXXX. now I called the XXXX XXXX to reopen the account. they asking we need proof of letter which Equifax did wrong dispute on your XXXX XXXX account ending XXXX to reopen the account. I call the Equifax to resolve this problem, but they don't respond to my complaint this is very important for me because it's my old accent and its close now and my score dropping from XXXX to XXXX. I attached all documents from XXXX XXXX and FTC report which I explain it fraudulent inquires not any accounts. I need any proof of letter send to XXXX XXXX to they know this is mistake from Equifax and this XXXX XXXX account is not fraudulent account.
Frequently Asked Questions
What is Complaint #10700325 about?
Complaint #10700325 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-11-05T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.