Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #10697920

Complaint Overview

Complaint ID: 10697920

Company: TD Bank US Holding Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: Connecticut

ZIP Code: 06066

Date Received: 2024-11-05T12:00:00-05:00

Date Sent to Company: 2024-11-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Commencing on or about XX/XX/year>, I fell victim to two multi-layered scam operations run by " XXXX XXXX, '' " XXXX XXXX, '' " XXXX XXXX, '' and purportedly affiliated with " XXXXXXXX XXXX '' which involved me making deposits for a total amount of {$45000.00} USD from my XXXX XXXX XXXX XXXX XXXX account to TD Bank at the instructions of the scammers. In providing its services, financial institutions as registered and licensed Payment Service Providers, are required by law to exercise the care and skill of a diligent, prudent banker.

Frequently Asked Questions

What is Complaint #10697920 about?

Complaint #10697920 was filed against TD Bank US Holding Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-11-05T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages