Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10686122
Complaint Overview
Complaint ID: 10686122
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: XXXXX
Date Received: 2024-11-04T12:00:00-05:00
Date Sent to Company: 2024-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
All they have ever sent is copies of 3 months ' worth of invoices. That in itself does not validate the debt under the provisions provided by FDCPA, and as per 15 U.S.C. 1692g Here is copy of my most recent letter to the bank below : XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XX/XX/2024 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX Re : 5th Request : Insufficient Proof of Ownership Account Number ENDING IN : XXXX DEBT : XXXX To Whom It May Concern, I am writing in response to your recent communication, in which you claimed that the alleged debt referenced above has been validated in accordance with 15 U.S.C. 1692g of the Fair Debt Collection Practices Act ( FDCPA ). After reviewing your response, I must dispute your assertion, specifically regarding the issue of ownership of the debt. This debt has not been validated per FDCPA. Under the FDCPA, and as per 15 U.S.C. 1692g, you are required to provide clear and specific evidence that your company or client has the legal right to collect on this debt. The documentation you provided does not adequately prove that the debt has been legally assigned or transferred to you. To meet the legal requirements ( none of these requirements have been provided ), you must provide the following : 1. **Proof of ownership** : Documentation showing the complete chain of title from the original creditor to your agency or client, including any contracts, agreements, or assignments. This should clearly demonstrate the legal transfer of this specific debt to your agency. 2. **Original contract or agreement** : A copy of the original agreement or contract between myself and the original creditor that created the debt, along with evidence that your agency now holds the legal right to enforce that contract. 3. **Proof of identity** : Documentation containing my personal information, including a copy of my drivers license or other verifiable identification that matches the information associated with this alleged debt. 4. **Proof of original signatures** : Copies of any and all documents related to this alleged debt that contain my original signatures, not electronic signatures, that are linked to the original credit agreement. This is necessary to establish that I am the person responsible for this debt. Without these documents, there is no sufficient proof that your company has the authority to collect this debt. Your failure to provide proper documentation does not satisfy the legal requirements under 15 U.S.C. 1692g ( b ), and as such, I dispute the validity of your claim. I request that you provide the requested documentation within 30 days. Until this information is provided, you are required by law to cease all collection activities, including reporting any information to credit bureaus, per 15 U.S.C. 1692g ( b ). Should you be unable to provide sufficient proof of ownership, identification, and original signatures, I demand that you cease all further collection efforts and remove any negative credit reporting associated with this debt. Please consider this letter a formal dispute, and I look forward to your prompt and accurate response. If you fail to comply, I will pursue further actions to protect my rights under federal law. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #10686122 about?
Complaint #10686122 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-11-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.