Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10660797

Complaint Overview

Complaint ID: 10660797

Company: Affirm Holdings, INC

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: North Carolina

ZIP Code: 27288

Date Received: 2024-11-01T12:00:00-05:00

Date Sent to Company: 2024-11-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been refunded by affirm for rims that I received damaged from XXXX XXXX I received an email from them stating that I won the dispute and they would be reimbursing me for the previous 2 payments that I made and also canceling all future payments, but they are still reporting to XXXX that the account is still open

Frequently Asked Questions

What is Complaint #10660797 about?

Complaint #10660797 was filed against Affirm Holdings, INC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-01T12:00:00-05:00.

How did Affirm Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Affirm Holdings, INC?

Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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