Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10649440
Complaint Overview
Complaint ID: 10649440
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Michigan
ZIP Code: 48044
Date Received: 2024-10-31T12:00:00-05:00
Date Sent to Company: 2024-10-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX Revolving account with account # XXXX opened on XX/XX/XXXX and a balance of {$6900.00}. This account is incorrectly being reported as a charged off account with a balance due. Please provide proof of the charge off and update the balance to {$0.00} or delete the negative payment status on this account. XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$6900.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issue XXXX XXXX Revolving account with account # XXXX opened on XX/XX/XXXX and a balance of {$5200.00}. This account is incorrectly being reported as a charged off account with a balance due. Please provide proof of the charge off and update the balance to {$0.00} or delete the negative payment status on this account. XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$5300.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued XXXX Revolving account with account # XXXX opened on XX/XX/XXXX and a balance of {$6900.00}. This account is incorrectly being reported as a charged off account with a balance due. Please provide proof of the charge off and update the balance to {$0.00} or delete the negative payment status on this account. XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$6900.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued. XXXX Unsecured Loan with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued XXXX XXXX XXXX. Unsecured Loan with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued. XXXX XXXX XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$6800.00}. I have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued. XXXX XXXX XXXX Unsecured Loan with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. have reviewed my credit report and noticed that there are charge-off accounts listed, but I have not received a Form 1099-C for this account as required by the IRS. According to IRS guidelines, a Form 1099-C should be issued when a debt of {$600.00} or more is canceled or forgiven. The lack of this form indicates that these accounts may not have been properly documented or that the debt has not been officially canceled. Please investigate this matter and ensure that my credit report reflects accurate information. I request that you provide me with any documentation you have regarding these charge-off accounts, including any 1099-C forms that may have been issued.
Frequently Asked Questions
What is Complaint #10649440 about?
Complaint #10649440 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-10-31T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.