Prepaid card -- Unexpected or other fees -- Complaint #10605924
Complaint Overview
Complaint ID: 10605924
Company: Adp INC.
Product: Prepaid card
Sub-Product: Payroll card
Issue: Unexpected or other fees
State: Florida
ZIP Code: 34747
Date Received: 2024-10-26T12:00:00-05:00
Date Sent to Company: 2024-10-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My pay card was wisely I. I reported unauthorized charges. They reimbursed me. The amount was under {$200.00}. I then reported charges of almost {$1.00} XXXX. They had me wait over 90 days and then said they found no error. Whe I asked how to appeal their decision they had me write a letter and mail it in. I never heard from them again. I am I'm a XXXX XXXX XXXX widow and presently unemployed. This is so unfair that they won't reimburse me.
Frequently Asked Questions
What is Complaint #10605924 about?
Complaint #10605924 was filed against Adp INC. regarding Prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2024-10-26T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.