Checking or savings account -- Managing an account -- Complaint #10595790
Complaint Overview
Complaint ID: 10595790
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Pennsylvania
ZIP Code: 185XX
Date Received: 2024-10-27T12:00:00-05:00
Date Sent to Company: 2024-10-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> deposited {$100.00} check. It disappeared from the system I had to argue with them to get it back. XX/XX/XXXX deposited {$95.00} check. I was notified it wasn't signed correctly. Redeposited. XX/XX/XXXX they said could not be completed. Credit Union accepted it on the XXXX but then said it had been cashed already. Cash app customer service told me read deposit it and it'll be ready in 3 to 6 days. I tried redepositing on the XXXX of XXXX with cash app at XXXXXXXX XXXX.. my check deposit couldn't be completed was the message I received. Cash app keeps referring me back to the same messages now and they hang up on me when I call the XXXX number.
Frequently Asked Questions
What is Complaint #10595790 about?
Complaint #10595790 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-10-27T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.