Debt or credit management -- Confusing or misleading advertising or marketing -- Complaint #10590127
Complaint Overview
Complaint ID: 10590127
Company: Five Lakes Law Group Pllc
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Confusing or misleading advertising or marketing
State: Illinois
ZIP Code: 620XX
Date Received: 2024-10-26T12:00:00-05:00
Date Sent to Company: 2024-10-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I spoke with a sales rep from the company, not sure of date, about debt consolidation. I let him know that I was weary of doing " debt consolidation '' again because I was previously scammed. At the time I signed up with the company I did not have any defaulted credit cards or loans. I was advised to let my credit cards go into default and that I would make payment for 6 months into a savings account that would be used to settle my debt. I was told that after 6 months of on time payments I would be eligible for a loan that would pay off my debt, and I would make one payment to Five Lakes Law Group. After more than six months, I contacted the company and said that I had past my eligibility for a payoff loan and was told " we don't offer that service anymore ''. I pleaded with the reps because I chose the company under this sales pitch, I asked if they could listen to the recorded calls and if they could set me up with someone to resolve the issue. No one was able to help me. I only just now reported to this website because I was told about it through a friend.
Frequently Asked Questions
What is Complaint #10590127 about?
Complaint #10590127 was filed against Five Lakes Law Group Pllc regarding Debt or credit management specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2024-10-26T12:00:00-05:00.
How did Five Lakes Law Group Pllc respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Five Lakes Law Group Pllc?
Yes, visit the Five Lakes Law Group Pllc company profile at readthecomplaint.com/company/five-lakes-law-group-pllc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.