Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10585053
Complaint Overview
Complaint ID: 10585053
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Texas
ZIP Code: 76543
Date Received: 2024-10-25T12:00:00-05:00
Date Sent to Company: 2024-10-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I recently reviewed my credit report and noticed an account that was not reporting accurately. I had XXXX late payments on an account that I was in fact paid on time. The consumer reporting agencies need to report all information with complete accuracy. This account has not been late on payments. I've attached a copy of my report to this complaint on the following dates XX/XX/year>, XX/XX/year> and XX/XX/year>. Payment was received on for XXXX Billing Cycle was paid on XX/XX/year>, which means XXXX Statement was Paid on Time. This means that XXXX Billing Cycle is not be 60 Days Late nor is XXXX 90 Days Late. This inaccuracy of reporting for XXXX payment creates an error that trickles down and makes other on time payments appear late. I'm now requesting you investigate this account and update these payments to paid on time immediately!
Frequently Asked Questions
What is Complaint #10585053 about?
Complaint #10585053 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-10-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.