Checking or savings account -- Managing an account -- Complaint #10584248
Complaint Overview
Complaint ID: 10584248
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Pennsylvania
ZIP Code: 19082
Date Received: 2024-10-25T12:00:00-05:00
Date Sent to Company: 2024-10-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I called my bank because {$14000.00} was transferred into a XXXX account brokerage thats not mine its in a mans name and I have emailed XXXX they wont talk to me because I dont own the brokerage account I said yes but my bank account funded it fraudulently! The bank didnt even investigate it I sent them evidence! They doubled every amount I disputed and than gave it to wrong department I had to call them they reopened it but still havent credited my account they are in violation of regulation E
Frequently Asked Questions
What is Complaint #10584248 about?
Complaint #10584248 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-10-25T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.