Payday loan, title loan, personal loan, or advance loan -- Getting the loan -- Complaint #10572423
Complaint Overview
Complaint ID: 10572423
Company: Affirm Holdings, INC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Texas
ZIP Code: 75287
Date Received: 2024-10-24T12:00:00-05:00
Date Sent to Company: 2024-10-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XXXX XXXX Affirm advertised a {$400.00} line of credit, I applied for the loan they took {$200.00} from my bank account and offered {$200.00} payment, using bait and switch tactics.I called and complained they then reduced my credit line and took my $ XXXXThen said I had been denied for the loan after saying I was approved and offered credit.I had to wait XXXX to XXXX business days to get my money back. This is bait and switch at it's highest level.This is not the first time this has happened, and is happening to multiple people.They are using deceptive language to bait customers to give them there money and then hold onto it.
Frequently Asked Questions
What is Complaint #10572423 about?
Complaint #10572423 was filed against Affirm Holdings, INC regarding Payday loan, title loan, personal loan, or advance loan specifically about Getting the loan. It was received by the CFPB on 2024-10-24T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.