Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10570201
Complaint Overview
Complaint ID: 10570201
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Florida
ZIP Code: 33837
Date Received: 2024-10-24T12:00:00-05:00
Date Sent to Company: 2024-10-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently reviewed my credit report and was surprised to discover several negative marks classified as " Late Payments ''. This is contradictory, as I have always made my payments on time. This situation is significantly affecting my ability to access credit, which has a direct impact on my personal and family life. According to the federal regulation 15 U.S.C. 1666b regarding the timing of payments, a creditor may not consider a payment to be late on a credit card account under an open-end consumer credit plan unless it has established reasonable procedures to ensure that each periodic statement, including the information required by Section 1637 ( b ), is sent or delivered to the consumer at least 21 days before the payment is due. Given the above, the presence of these " Late Payment '' marks on my report appears to indicate a possible violation of that rule. Therefore, I believe that an immediate review and correction of this information is essential, as it affects my rights as a consumer and limits my access to credit opportunities.
Frequently Asked Questions
What is Complaint #10570201 about?
Complaint #10570201 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-10-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.