Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10530935
Complaint Overview
Complaint ID: 10530935
Company: American Express Company
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 34104
Date Received: 2024-10-21T12:00:00-05:00
Date Sent to Company: 2024-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This account listed on my XXXX report only showing account number -- XXXX which is a scrambled version of the account ending XXXX. This account has not updated on XXXX since XX/XX/2024 and the balance at the time was {$1000.00}. The balance now XX/XX/2024 is {$200.00}. A vastly different amount the history of the last XXXX months and the payments are also missing. I have asked repeatedly to have this updated. I am constantly ignored.
Frequently Asked Questions
What is Complaint #10530935 about?
Complaint #10530935 was filed against American Express Company regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-21T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.