Student loan -- Getting a loan -- Complaint #10518239
Complaint Overview
Complaint ID: 10518239
Company: SLM Corporation
Product: Student loan
Sub-Product: Private student loan
Issue: Getting a loan
Sub-Issue: Loan opened without my consent or knowledge
State: South Carolina
ZIP Code: 29073
Date Received: 2024-10-20T12:00:00-05:00
Date Sent to Company: 2024-10-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was notified via email from my bank 's credit report that there was a new account opened with a private student loan company. I currently have one loan opened for repayment. I logged into my account to find a newly opened application for one of my previously attended colleges for {$32000.00}. I contacted the loan company and they were able to cancel the account and assist with placing a fraud alert along with the cancellation. I rechecked my credit report from my bank and was notified of a social security breach on the dark web.
Frequently Asked Questions
What is Complaint #10518239 about?
Complaint #10518239 was filed against SLM Corporation regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2024-10-20T12:00:00-05:00.
How did SLM Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against SLM Corporation?
Yes, visit the SLM Corporation company profile at readthecomplaint.com/company/slm-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.