Debt collection -- False statements or representation -- Complaint #10518042
Complaint Overview
Complaint ID: 10518042
Company: W&A Intermediate Co., LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Illinois
ZIP Code: 60107
Date Received: 2024-10-20T12:00:00-05:00
Date Sent to Company: 2024-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
During the XXXX pandemic, I was involved in a car accident that resulted in both the loss of my job and significant medical bills. The other driver had stolen the vehicle and, as a wanted criminal in three states, I was unable to receive compensation for the damages. Despite my efforts, including multiple attempts to resolve the matter, I encountered significant difficulties with the collection agency handling the medical bills related to my transportation to the hospital. I contacted the collector several times, informing them that they needed to coordinate with my insurance provider, BCBS, to arrange payment. XXXX confirmed over the phone that they required the collector to communicate directly with them to process the payment. However, when I requested to speak with a supervisor at the collection agency, they refused to contact XXXX or participate in a XXXX call, which would have resolved the issue. The collector, Wakefield Associates, refused to authorize the connection and insisted that I was responsible for the payment. Despite my repeated attempts to work toward a solution, they continued to demand payment and reported me as delinquent, severely impacting my credit. The delays caused by the collection agencys unwillingness to cooperate have now left me unable to secure coverage from XXXX, as the debt has become too old to be processed. I have exhausted every avenue to resolve this matter, yet the company refuses to comply with my requests. This situation has had a lasting negative effect on both my financial situation and credit.
Frequently Asked Questions
What is Complaint #10518042 about?
Complaint #10518042 was filed against W&A Intermediate Co., LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-10-20T12:00:00-05:00.
How did W&A Intermediate Co., LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against W&A Intermediate Co., LLC?
Yes, visit the W&A Intermediate Co., LLC company profile at readthecomplaint.com/company/w-a-intermediate-co-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.