Mortgage -- Trouble during payment process -- Complaint #10517576
Complaint Overview
Complaint ID: 10517576
Company: Regions Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Private mortgage insurance (PMI)
State: California
ZIP Code: 90731
Date Received: 2024-10-20T12:00:00-05:00
Date Sent to Company: 2024-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We ordered a broker price opinion to check if we can remove PMI. We got the XXXX and the bank sent me a letter saying based on my new home valuation the new Loan to Value LTV is 76 %, however that is not good enough to remove PMI. Based on your website, PMI should be removed at 80 % and must be removed by 78 %. Please help.
Frequently Asked Questions
What is Complaint #10517576 about?
Complaint #10517576 was filed against Regions Financial Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-10-20T12:00:00-05:00.
How did Regions Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Regions Financial Corporation?
Yes, visit the Regions Financial Corporation company profile at readthecomplaint.com/company/regions-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.