Credit card -- Other features, terms, or problems -- Complaint #10513363
Complaint Overview
Complaint ID: 10513363
Company: Chime Financial INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: South Carolina
ZIP Code: 29485
Date Received: 2024-10-19T12:00:00-05:00
Date Sent to Company: 2024-10-19T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have a chime builder card and filed a dispute with chime for 5 unauthorized transactions on XX/XX/year> was told claim will be done by XX/XX/XXXX and now it's XX/XX/XXXX contacted chime support multiple times for them to say that there going to send a message to the investigation team have not received a email or any message from the investigation team and was told there's nothing else they can do
Frequently Asked Questions
What is Complaint #10513363 about?
Complaint #10513363 was filed against Chime Financial INC regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-10-19T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.