Debt collection -- Attempts to collect debt not owed -- Complaint #10512962
Complaint Overview
Complaint ID: 10512962
Company: Acima Credit, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: New York
ZIP Code: 10701
Date Received: 2024-10-19T12:00:00-05:00
Date Sent to Company: 2024-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Acima Leasing uses pressure and trickery to target people in lower-income communities to buy into their furniture leasing agreements. Acima used deceptive business practices to lure me into a furniture contract in the amount of XXXX. Acima started to overcharge me despite my debt being paid off. I paid about {$3300.00} towards the contract however, Acima is still attempting to charge me for a balance. I am demanding a refund for the amount I over paid. I am also demanding they stop contacting me to collect a debt.
Frequently Asked Questions
What is Complaint #10512962 about?
Complaint #10512962 was filed against Acima Credit, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-10-19T12:00:00-05:00.
How did Acima Credit, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Acima Credit, LLC?
Yes, visit the Acima Credit, LLC company profile at readthecomplaint.com/company/acima-credit-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.