Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #10440578
Complaint Overview
Complaint ID: 10440578
Company: Chime INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Money was not available when promised
State: Texas
ZIP Code: 77304
Date Received: 2024-10-13T12:00:00-05:00
Date Sent to Company: 2024-10-13T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XXXX XX/XX/year> at XXXX XXXX I sent US {$240.00} through XXXX XXXX via Sendwave but it has been three days today but my money has not been transferred. I have called them several times and they said they will fix it but still the money has not been credited to my receptions account. I actually sent these for my family for XXXX XXXX. But still my money has not gone. They say they can't tell me the exact time and I have to be patient. Now I have been patient for three days. But its still processing.
Frequently Asked Questions
What is Complaint #10440578 about?
Complaint #10440578 was filed against Chime INC. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2024-10-13T12:00:00-05:00.
How did Chime INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime INC.?
Yes, visit the Chime INC. company profile at readthecomplaint.com/company/chime-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.