Mortgage -- Incorrect information on your report -- Complaint #10429564
Complaint Overview
Complaint ID: 10429564
Company: Fay Servicing, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Georgia
ZIP Code: 31210
Date Received: 2024-10-11T12:00:00-05:00
Date Sent to Company: 2024-10-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I requested and was granted a postponement of payments due to illness / lack of employment. Faye Services paperwork states that my participation in their program would not reflect negatively on my credit. After I got off the program had been current on my payments for 8 months the company reported 30, 120 and 150 days late on payments from the previous year.
Frequently Asked Questions
What is Complaint #10429564 about?
Complaint #10429564 was filed against Fay Servicing, LLC regarding Mortgage specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-11T12:00:00-05:00.
How did Fay Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Fay Servicing, LLC?
Yes, visit the Fay Servicing, LLC company profile at readthecomplaint.com/company/fay-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.