Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10405797
Complaint Overview
Complaint ID: 10405797
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 32168
Date Received: 2024-10-09T12:00:00-05:00
Date Sent to Company: 2024-10-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am filing a formal complaint against XXXX XXXX regarding their inaccurate and non-compliant reporting practices on my Experian credit report. The account, formerly known as XXXX XXXX XXXX XXXX ( Account XXXX XXXX ), contains multiple discrepancies and inaccuracies, which XXXX has failed to address or correct despite previous requests. Key issues with this account include : - Incorrect Account Status : XXXX has erroneously reported this account as a 'Collection or XXXX ' when the account was legally settled and closed with a XXXX balance. The Creditor Remarks inaccurately state 'XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, ' which is not only misleading but also misrepresented under the Fair Credit Reporting Act ( FCRA ). This incorrect status fails to reflect the true status of a settled account. - Unverified Loan Type and Description : The Loan Type is reported as a 'XXXX, ' which does not comply with XXXX XXXX standards. XXXX inaccurately labels this account under an Individual Account Description, when it was actually part of a financing agreement. The lack of accurate classification questions XXXX adherence to the XXXX XXXX XXXX XXXX ( XXXX ) guidelines and XXXX XXXX requirements. - Non-Compliance with XXXX XXXX Standards : Federal and XXXX XXXX guidelines mandate specific data fields and correct values for accurate reporting, yet XXXX report deviates from these standards. For instance : - Term Length ( XXXX months ), which does not correlate with the actual term of the agreement and misrepresents the length and nature of the original contract. - Date of Last Activity ( XXXX ) and Date Reported ( XXXX ), both of which are inconsistent with the accounts actual status, implying ongoing delinquency when the account was closed and settled. - Failure to Provide Verification Documents : XXXX has not provided verifiable proof that this information is correct, failing to comply with FCRA requirements per 15 U.S.C. 1681e, which requires credit reporting agencies and furnishers to follow 'reasonable procedures to assure maximum possible accuracy. ' Despite my formal requests, XXXX has not furnished any documents proving the accuracy, compliance, or lawful purpose of this reporting. Relevant Legal Violations : This report lacks adherence to key consumer protection standards : - FCRA Violations : XXXX is obligated to report accurate data under 15 U.S.C. 1681e and 12 CFR Part 1022. FCRA requires accurate, verified reporting to prevent misleading and harmful information from appearing on credit reports. XXXX report of this account shows a disregard for these standards, including failure to provide accurate, timely, and verifiable data. - XXXX XXXX Non-Compliance : The XXXX stipulates, 'Any Deviation from These Standards Jeopardizes the Integrity of the Data. ' Inconsistent and inaccurate data fields, such as the term length, loan type, and account description, demonstrate XXXX non-compliance with these essential standards.
Frequently Asked Questions
What is Complaint #10405797 about?
Complaint #10405797 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-09T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.