Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10390801
Complaint Overview
Complaint ID: 10390801
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Oklahoma
ZIP Code: 73013
Date Received: 2024-10-08T12:00:00-05:00
Date Sent to Company: 2024-10-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have submitted disputes to the credit reporting agency for late payments to be removed from my credit report due to an error on the creditors part. The credit bureau reporting agencies have failed to look into this and remove the late payments. I recently received a letter from XXXX XXXX regarding the late payments being removed and they stated that they indeed have notified the credit reporting agencies of the changes that need to be made yet they have not updated my credit report to reflect this.
Frequently Asked Questions
What is Complaint #10390801 about?
Complaint #10390801 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-10-08T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.