Mortgage -- Trouble during payment process -- Complaint #10378386

Complaint Overview

Complaint ID: 10378386

Company: Wells Fargo & Company

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Sub-Issue: Payment process

State: Maryland

ZIP Code: 20746

Date Received: 2024-10-06T12:00:00-05:00

Date Sent to Company: 2024-10-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX received letter from lender addressed to the estate ( residential address ) dated XXXX XXXX XXXX re : check hasn't been cashed as of yet XXXX XXXX XXXX check was issued to the estate and " in care of '' my name in error because the money was paid from my individual bank account and the estate was closed XX/XX/year>

Frequently Asked Questions

What is Complaint #10378386 about?

Complaint #10378386 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-10-06T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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