Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #10378362
Complaint Overview
Complaint ID: 10378362
Company: Huntington National Bank, The
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Missouri
ZIP Code: 63385
Date Received: 2024-10-07T12:00:00-05:00
Date Sent to Company: 2024-10-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My mobile banking domestic transfer Of {$38000.00} from my huntington checking to my pnc checking account is in limbo for nearly 2 weeks. Huntington tells me the amount was too large and is protecting me from possible fraudulent activity. Also because of this large amount transfer attempt, for these last 2 weeks I have been locked out of my mobile account. SO NOW!!, I have to drive 4 and half XXXX hours to the closest branch from where I live. That's XXXX near a 9 hour drive there and back
Frequently Asked Questions
What is Complaint #10378362 about?
Complaint #10378362 was filed against Huntington National Bank, The regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2024-10-07T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.