Debt or credit management -- Charged upfront or unexpected fees -- Complaint #10377775
Complaint Overview
Complaint ID: 10377775
Company: Heartland Payment Systems INC
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Charged upfront or unexpected fees
State: Connecticut
ZIP Code: 065XX
Date Received: 2024-10-07T12:00:00-05:00
Date Sent to Company: 2024-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #10377775 about?
Complaint #10377775 was filed against Heartland Payment Systems INC regarding Debt or credit management specifically about Charged upfront or unexpected fees. It was received by the CFPB on 2024-10-07T12:00:00-05:00.
How did Heartland Payment Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Heartland Payment Systems INC?
Yes, visit the Heartland Payment Systems INC company profile at readthecomplaint.com/company/heartland-payment-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.