Vehicle loan or lease -- Repossession -- Complaint #10365220
Complaint Overview
Complaint ID: 10365220
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Washington
ZIP Code: 98408
Date Received: 2024-10-06T12:00:00-05:00
Date Sent to Company: 2024-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a vehicle that I got a loan for and I paid money on the loan lost my job about 8 months after I got the loan they ended up repossession my vehicle I never got any notice on anything after they got my vehicle back in procession. And now on my credit report that have the original loan amount as to what I owe on the vehicle and won't tell me what happen to my vehicle. If I was sold how much it was sold for nothing. I can't get them to tell me anything. I believe that this loan should be completely removed from my report.
Frequently Asked Questions
What is Complaint #10365220 about?
Complaint #10365220 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-10-06T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.