Debt collection -- Communication tactics -- Complaint #10364412
Complaint Overview
Complaint ID: 10364412
Company: Conn'S, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Oklahoma
ZIP Code: 73013
Date Received: 2024-10-06T12:00:00-05:00
Date Sent to Company: 2024-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Many calls just XXXX after my payment was due. I erased those calls and my phone bill isn't in yet so i cant tell you those times. I swear its 12x a day!! They start at XXXX and call every hour if not XXXX minutes. When I learned that this was harassing and illegal and after I had already made arrangements for repayment and told that person by email to also stop the calling. They stopped for rest of day but started again. I just got another call and this time they are quiet not saying a word. XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ... ... this one they stayed silent after I said hello.
Frequently Asked Questions
What is Complaint #10364412 about?
Complaint #10364412 was filed against Conn'S, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-10-06T12:00:00-05:00.
How did Conn'S, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Conn'S, INC.?
Yes, visit the Conn'S, INC. company profile at readthecomplaint.com/company/conn-s-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.